Privacy Policy

Our commitment 



Cooper Webb Lawyers Pty Ltd, (“Cooper Webb, we, our, us) is bound by the Australian and National Privacy Principles under the Privacy Act and we are committed to ensuring the privacy of the information our clients and other individuals provide to us. We understand that your personal information, and how we use it, is very important to you. The following statement reflects our policy in relation to the personal information that we collect. However, if you have any further questions relating to this privacy policy, please do not hesitate to contact our privacy officer.



Our privacy policy



We undertake to:

1)        not collect personal information unless we consider it necessary for us to provide

our services;

2)        not use or disclose personal information about an individual for a purpose other

than:

(a)      the purpose for which it was collected;

(b)      a related purpose (or, in the case of sensitive information, a directly related purpose) which a person would reasonably expect;

(c)      a purpose required or permitted by law;

(d)      a purpose for which we have obtained your consent;

(e)      take all reasonable steps to make sure that the personal information we

collect, use or disclose is accurate and up to date;

(f)       take all reasonable steps to protect and safeguard the personal

     information we collect;

(g)      make available our policies regarding our management of personal

information; and

(h)      provide individuals with access to their personal information that we hold,

except where we are required or entitled by law to refuse such access.



When do we collect personal information?



We will only collect personal information if it is necessary or required for us to do so. Situations in which we may collect personal information include, but are not limited to:

1)        when dealing with any request for services;

2)        in connection with suppliers in respect of services and/or products that may be supplied to our clients or other individuals;

3)        when presenting seminars, workshops or other functions;

4)        when dealing with federal and state government agencies;

5)        when required by law; and

6)        individuals who contact us regarding our activities or the activities of our clients.



Personal information may include sensitive information as defined in the Privacy Act 1988 (for example, religious beliefs, health status, ethnic origins, membership of a trade or professional association). If so, then we will apply the Australian and National Privacy Principles required to that type of information.



Ways in which we collect personal information



We collect personal information in person, in writing, by telephone, through our website and through other methods of communication with our clients and other individuals we deal with.

Our clients provide personal information to us when they request our services.

Sometimes we may need to collect personal information from third parties in relation to marketing and sale, as well as in the course of carrying out our responsibilities, ensuring that information that we have been given is correct.



These third parties may include:

1)       Private individual, trusts and corporations;

2)        Solicitors, Accountants and other professionals; and

3)        Statutory bodies and other government agencies. In each case, we will treat personal information we collect in accordance with the principles set out above.





What do we use personal information for?



We use personal information only for the purposes provided to us.





Disclosure of personal information to third parties



We may disclose your personal information to third parties. These may include our agents, our contractors (including organizations used by us, such as cloud data storage contractors, to store information in an electronic format), insurers, advisors, your agents, your contractors, which it is reasonable to expect that information would be provided in the course of or incidental to the provision of services by us. We will however only do so in accordance with the Privacy Act 1988 and our policy.





When we collect personal information



We will take reasonable steps at or before the time we collect personal information from an individual, to ensure that individual is aware of:

1)        who we are and our full contact details;

2)        the fact that person is able to gain access to the personal information that we collect and seek the correction of such information;

3)        the purposes for which the personal information is collected;



4)        whether it is likely that we will disclose information to overseas recipients and if so, where;

5)        any law which requires us to collect the personal information; and

6)        the main consequences (if any) if the personal information requested by us is not provided.



However, there may be circumstances where we are not required to do so.





Access to your personal information



Requests for access to your personal information should be made in writing to our privacy officer.

If you request, then in most circumstances we will make available to you the personal information about you that we have collected. In certain circumstances we might not allow you access to your personal information. These circumstances include, where:

1)        it would have an unreasonable impact on the privacy of others;

2)        the information relates to legal proceedings with you;

3)        the information would reveal our commercially sensitive business and decision-making process;

4)        providing access to the information would prejudice certain investigations; and

5)        we are required by law not to disclose the information. This includes duties we may have under common law;



We will respond to a request for access to information as a priority and will seek to do so within a maximum of 10 days.

We will not charge you for requesting access to your own personal information.





What to do if you believe the information we hold about you is inaccurate



If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review and update the relevant information.





Change in our privacy policy



We will review this privacy policy from time to time by placing the revised policy on our internet site.





If you are dissatisfied with the manner in which we use your personal information



We want always to improve our systems and procedures to give you full confidence in our ability to respect and safeguard the privacy of the personal information you provide to us. If we have not fulfilled our commitment to you, please tell us by contacting our privacy officer.



Contact Details

The Privacy Officer
Cooper Webb Lawyers Pty Ltd
Tel: (08) 6244 3237 email: reception@cooperwebb.com.au